Return & Exchange Policy
Our Return Promise
We want you to love your purchase! If you're not completely satisfied, we accept returns within 30 days of delivery.
Return Eligibility
To be eligible for a return, items must meet the following criteria:
- Items must be unworn, unwashed, and in original condition
- All original tags must be attached
- Items must be returned in original packaging
- Return must be initiated within 30 days of delivery
Non-Returnable Items
The following items cannot be returned:
- Items marked as final sale
- Gift cards
- Customized or personalized items
- Items showing signs of wear or damage
How to Return an Item
- Log into your account and go to Order History
- Select the order containing the item(s) you wish to return
- Click "Return Items" and select the reason for return
- Print your prepaid return shipping label
- Pack the item(s) securely with all tags attached
- Drop off at any authorized shipping location
Exchanges
Need a different size or color? We make exchanges easy! Simply select "Exchange" instead of "Return" when initiating your return. We'll ship your replacement as soon as we receive your return.
Return Shipping
Domestic Returns: Free return shipping for all US customers.
International Returns: Customers are responsible for return shipping costs. We recommend using a trackable shipping method.
Refund Processing
- Refunds are processed within 5-7 business days after we receive your return
- Refunds are issued to the original payment method
- Please allow 3-5 business days for the refund to appear in your account
- Original shipping charges are non-refundable (unless the return is due to our error)
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We'll arrange for a free replacement or full refund, including original shipping charges.
Questions?
For questions about returns or exchanges, please contact our customer service team.